Privacy Policy
How we handle and protect your information.
Effective Date: 27th April 2026
At GuardPro Facilities Management Ltd, discretion, security, and the protection of your assets are
the foundational pillars of our enterprise. This commitment to security extends seamlessly to our
digital infrastructure and the handling of your personal data.
This Privacy Policy outlines how we collect, process, and protect your information in strict
accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act
2018.
1. Information We Collect
In the course of operating our digital platforms and providing our executive services, we may collect and process the following categories of data:
- Identity & Contact Data: Including your name, corporate title, company name, email address, and telephone numbers provided via our secure contact forms or direct correspondence.
- Technical Data: Including your Internet Protocol (IP) address, browser type and version, time zone setting, and operating system used to access our website.
- Usage Data: Information regarding how you navigate and utilise our website, helping us to optimise our digital presence and user experience.
- Client Portal Data: For retained clients utilising our secure portal, we may process operational data strictly necessary for the execution of our facilities management and security contracts.
2. How We Use Your Data
We process your data with the utmost confidentiality and only where we have a lawful basis to do so. Your information is utilised to:
- Respond to your direct inquiries and provide highly tailored security and facilities management consultations.
- Execute and manage our contractual obligations to you or your organisation.
- Safeguard our digital infrastructure, ensuring the continued security and optimal performance of our website.
- Comply with our legal, regulatory, and insurance obligations.
3. Data Security and Discretion
In alignment with our ethos of "Quiet Confidence," we implement rigorous, enterprise-grade security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised manner, altered, or disclosed. Access to your personal data is strictly limited to authorised personnel, contractors, and essential digital partners (such as our web management agency) who are subject to stringent confidentiality agreements.
4. Data Sharing and Third Parties
GuardPro Facilities Management Ltd operates under strict non-disclosure principles. We do not sell, trade, or monetise your personal data. We will only share your information with third parties under the following circumstances:
- When strictly necessary for the provision of our contracted services (e.g., vetted technical infrastructure providers).
- Where legally mandated by UK law enforcement or regulatory authorities.
5. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
6. Your Legal Rights
Under UK data protection laws, you possess unequivocal rights regarding your personal data, including the right to:
- Request access to your personal data.
- Request correction of any incomplete or inaccurate data we hold about you.
- Request erasure of your personal data where there is no good reason for us to continue processing it.
- Object to processing of your personal data.
7. Contact Details
If you have any questions regarding this Privacy Policy or our data protection practices, please contact our administrative team:
- GuardPro Facilities Management Ltd
- Email: directors@guardpro.management
- Phone: 0800 774 7157
- Registered Office:26 Kingsley Cl, Shaw, Newbury. RG14 2EE
GuardPro Security provides elite protection services across West Berkshire, North Hampshire, Wiltshire, and Oxfordshire, including Newbury, Reading, Swindon, and Oxford.